Shipping and Delivery Policy
1. Order Processing
All orders placed on our website www.supercircuit.fr are processed, packaged, and shipped by us to provide an authentic and quality experience to our customers. Order processing takes 1 to 4 business days, excluding weekends.
2. Delivery Methods
We use the Colissimo delivery service to ship our products. This service ensures secure and reliable delivery directly to your address.
3. Delivery Times
Once your order is processed, the delivery times for France are as follows:
- Standard delivery by Colissimo: 2 to 4 business days
The delivery times for Europe are as follows:
- Standard delivery by Colissimo: 2 to 8 business days
The delivery times for International orders are as follows:
- Standard delivery by Colissimo: 2 to 9 business days
Please note that these times may vary depending on your location and the time of year (e.g., holiday season, sale periods, etc.).
4. Order Tracking
Once your order has shipped, you can contact our customer service (info@supercircuit.shop) to obtain your tracking number. You will be able to track your delivery in real-time via www.laposte.fr or on our website.
5. Shipping Fees
Shipping fees are calculated based on your location. These fees will be clearly displayed during the checkout process before finalising your purchase.
Delivery in France: We calculate the shipping fees based on the weight of your order: For orders weighing more than 1kg, the shipping cost is €7.50.
Delivery in Europe: all deliveries are €16.90.
International Delivery: all deliveries are €37.30.
6. Delivery Issues
If there is an issue with the delivery of your order (delays, damaged parcel, etc.), please contact our customer service at info@supercircuit.fr. We are committed to resolving any issues quickly and satisfactorily.
7. Delivery Areas
We deliver within France, Europe, and internationally.